Improving Your CSA Score

CSA (Compliance, Safety, Accountability) scores measure your safety performance across seven BASIC categories. A poor score raises insurance costs and limits the freight you can win.

What drives the score

Roadside inspection results, violations, and crash history all feed your CSA scores. Clean inspections improve them; violations and out-of-service orders hurt.

How to improve

Focus on the basics: pre-trip inspections, hours-of-service compliance, and vehicle maintenance. Challenge inaccurate data through the DataQ system. Consistent safe operation over time is the most reliable way to bring scores down.